Doubletree By Hilton Atlanta Downtown

The valet service guys were awesome, friendly, helpful, courteous, and respectful

I did not like the fact that there was a $28 charge daily to park my vehicle and an extra charge for debit(mind you i have a major credit card) and the hospitality dining area was closed most of the weekend....i was told it was all in small print and i felt like i was being talked down to.

I liked that it was in walking distance to the event my son and I were attending. There were many other attractions that one could easily get to without having to drive. The area was beautiful and it was in an excellent location.

We had problems with the heating/air conditioning system as well as the plugs in the bathroom. My son and I attended at concert and when we came back to the room that night it was very hot. Adjusting the thermostat had no effect. My son called the front desk and a man was sent immediately to fix it. He opened something in ceiling of the closet I believe. Neither my son nor I could understand a complete sentence he said. He was nice but I think he was telling us what he did and what to do if it happened again. His English was poor and all either of us could make out was something about the water not flowing in pipes?? We set the thermostat on 69 degrees. When we woke up the next morning the temperature in the room was 63 degrees. My son (24 yrs old) kept trying to get the thermostat to work. My guess is it was stuck and was blowing cold air. Just as he was ready to give up and call the front desk the cold air stopped and the room finally warmed up. I had trouble with the plugs in bathroom. The hotel hair dryer only worked a few minutes before it tripped something and cut off. I tried plugging in my hair dryer and my curling iron to that plug and the plug on the opposite wall. Neither worked. They had worked the night before. I packed all of my necessities to finish getting ready in another part of the room. On a whim, I tried one more time to plug in my curling iron. It worked. I hurried but just as I finished the power at the plugs cut off again. I didn't report it because we were already late in getting away due to these setbacks. I was very disappointed. I've never had that many problems with a room at any hotel I have stayed at before.

Location...

Parking...no valet...was a circus...called yesterday because forgot to put Marriott rewards on my account...no return call...rooms were not ready until after 3:00 pm - resterant under staffed Saturday night...I Am a President ad CEO...would love to talk to vp or higher about weekend stay opportunities...

Le parking

Aucun effort du personnel pour comprendre le mauvais anglais ou le français du client

La ubicación

Es my viejo el hotel, el aire acondicionado hacia mucho ruido, el internet no es gratis y todo es con cargo extra a la habitación.

Vriendelijke ontvangst

Kamer (met name de badkamer) was smoezelig. Vuile randen bij naden/siliconen, schimmel in voegen rondom bad/douche.

Posizione a due passi dal centro e dalla fiera

Tout

Le parking a 30 dollars la nuit, le petit dej super copieux mais a 19.95 usd qui est en supplement

L'établissement bénéficie d'une localisation particulièrement intéressante pour les affaires et les loisirs dans le centre d'Atlanta, à proximité immédiate des différents sites touristiques majeurs de la ville, mais également de nombreuses entreprises ou organisations économiques. Ces équipements ont été rénovés récemment, notamment le lobby et le restaurant, et les chambres ont été mises aux normes de la chaîne Double Tree by Hilton, car l'hôtel était précédemment exploité sous la marque Mariott. Les chambres disposent de tout le confort habituel pour ce type de chaîne hôtelière et elles sont d'une surface plutôt importante. Le personnel est sympathique et convivial et essaye au mieux de répondre aux demandes qui lui sont adressées. Le décor du restaurant est agréable, mais les prestations sont plutôt basiques, comme cela est généralement le cas dans ce type d'établissements.

Il convient d'être très vigilant par rapport au respect des prix annoncés sur la réservation via Booked.net, car la facture finale est basée sur un tarif différent qu'il est difficile de contester à partir du moment où le document de réservation fourni par Booked.net ne détail pas le prix de chaque nuitée.

Bien situado en el centro de la ciudad Buena habitación Buena relación calidad-precio

Aparcamiento de pago El Wi-Fi no funcionaba bien

La ubicacion. El personal de room service es muy amable

Las personas de recepcion no tenian mucha informacion de los eventos alrededor. No son muy tolerantes con los extrangeros en cuanto a entender el ingles y hablar mas despacio. El wifi no es gratuito.

El hotel esta super bien ubicado cerca de laa atracciones mas importantes, nos podiamos ir caminando y la zona super segura! El hotel es super limpio y de excelente calidad! Me volveria a quedar mil veces me encanto!!!

Entendi que en booking me decian que tenian desayuno pero luego me dijeron que no...

Las habitaciones viejas y pequeñas no hay ni siquiera donde poner artículos de aseo personal, dejan entrar a cualquiera y aunque hagan disturbios no los sacan es el peor Double Tree en que nos hemos hospedado, la comida mal, el menú de room service pesimo